How to make your Kindle work with a BT Home Hub 3

If you search around for WiFi connection problems relating to the Kindle, you’ll soon discover that Amazon seem to have played a bit fast and loose with the WiFi specification and problems with the Kindle are rife.

It was no surprise to me then that when I switched to BT ADSL that both my Kindle 3 and my Dad’s Kindle 4 wouldn’t connect to the Home Hub 3 router. I counted 11 other devices in the house which connected without any trouble; laptops, iPods, Xboxes and phones of different makes – so I knew the problem was with the Kindle. After not getting much help from Amazon (for what its worth, their support staff answer the phone quickly, and were pleasant to deal with) I decided I would just need to go through a trial and error process myself. This was time consuming, because the problem only seemed to manifest itself once the Kindle had put the WiFi radio to sleep, so after making a change to the router’s configuration and reconnecting the Kindle, it would always work, and only after 30 minutes or so when the Kindle failed to connect would I know if there was still a problem.

Anyway, the solution for me was to disable mixed WPA and WPA2 encryption, and set the router to use only WPA2. Contrary to other Internet sites, changing the wireless channel or turning off ‘N’ mode made no difference to me. This fixed worked on my Kindle 3 3G and the new Kindle 4 WiFi. All my other devices still connect fine (event a first generation iPod Touch) so not having the original WPA specification in use doesn’t seem to have any drawbacks.

I hope this is of use to someone – let me know in the comments if you’ve had the same problem.

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